All products offered by Drillamerica.com carry a 90-day (from date of purchase) warranty against manufacturing defects. Certain branded products may carry a longer warranty from the manufacturer. All products sold on Drillamerica.com are new and unused and are acquired directly from the manufacturer. Drillamerica.com does not sell any used or refurbished equipment.
Return Policy and Process
For items returned for refund (for any reason other than manufacturer’s defect), the customer is responsible for return shipping costs. Please CONTACT Drillamerica.com by phone or email before returning an item. Non-defective and unopened products must be returned within 30 days in order to receive credit. After 30 days, a 20% restocking fee will be charged on all returned items. Credit will be issued for product costs and sales tax (only) upon receipt and verification of merchandise.